Refund policy
Return & Refund Policies
For original art: There are no returns or exchanges on original artwork. All purchases are final.
For art prints and stationery: You may return unopened / unused art prints or stationery within 7 days from receipt of your order and receive a full refund for the item(s).
- Please return items in their original packaging.
- Shipping costs are non-refundable, and the return shipping costs are the responsibility of the customer.
- A refund will be issued once the merchandise is received and inspected by me.
- To start a return, contact info@resetreality.net
- Returns should be sent to: Vanessa Lee / resetreality / 5532 Netherland Avenue, Apt 1G / Bronx, NY 10471
Damaged / Lost Orders
I am not liable for any mishandling or failed delivery by the shipping service. I do my best to ensure your order is packaged in such a way that it arrives safely. Please remember that I have no control over how any package is treated once it leaves my hands, and be kind when reaching out.